Contact Information

Address: Retra UWT, Ltd., Spodnje Gameljne 36a, SI-1211 Ljubljana - Smartno, Slovenia (EU)

We usually respond within 24h (except weekends). If you haven't received a response within the timeframe it probably means your message got stuck so please try again.

Do you need help?

If you have any additional questions, feel free to contact us by filling out the form and we'll answer as soon as possible. Please double-check that the email you entered is correct.

If you don't receive an answer within 24 hours during working days, please contact us via email.

You can find answers for frequently asked questions on our FAQ page here.

1. All prices exclude local taxes and shipping costs. Import duties and customs fees are not inclusive. If shipping address is within the EU tax zone, VAT is automatically added during checkout (except for RetraCare+Warranty Extension).

Fair Pricing

We don't sell discounts. Only high quality underwater technology that is meant to last.

Life-time Repair Service

We offer life-time repair service on all our Retra Flash & LSD products

Fast Returns on Repairs

You send us the product that needs repairs, we fix it and get it back to you within 5 working days, on average.

Free Worldwide Express Shipping

We offer FREE Express Worldwide Shipping on all orders of 199 USD and above

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